Refund & Return Policy
We want you to be satisfied with your purchase from CubeSea.
Returns
If you receive a defective or damaged product, please contact us within 7 days of delivery with photos of the item.
We will review the issue and provide a suitable solution such as a replacement or refund.
Non-Returnable Items
Due to the nature of puzzle products, items that have been used, modified, or damaged by improper handling cannot be returned.
Refunds
If a refund is approved, it will be processed to your original payment method within 5–10 business days.
Order Cancellation
Orders may be cancelled before they are shipped. Once the order has been dispatched, cancellations are no longer possible.
Contact
If you need help regarding returns or refunds, please contact us:
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